Shipping is available only to the following countries at the moment:
- Hong Kong
- New Zealand
- South Korea
Any countries not listed above, shipping is temporarily closed due to COVID-19 postal shipping restrictions.
As of December 27, 2020, we have closed shipping to the United Kingdom (U.K.) due to the new VAT requirements which start January 1, 2021. We will still ship to the U.K. for orders placed through our Etsy Shop (https://www.etsy.com/shop/nayukiART).
Due to COVID-19, shipping times may be slightly longer than normal.
Below are average shipping times and any COVID-19 advisories we have:
- Average shipping times to USA and Canada addresses are 3-7 business days.
- Please note current post delays are adding an additional 2-4 weeks on top of the average shipping times, especially with USPS service times.
- USPS tracking is also not being scanned normally at this time and may show the package as still in pre-shipping. However, packages are still on their way. Many packages are now showing as being scanned just before delivery, or after it has been delivered.
- Shipping to International addresses is 3-4 weeks on average. Please allow for additional time due to the pandemic and overloaded postal systems.
- Some international shipping times may be delayed an additional 1-3 months on top of average shipping times due to lack of flights. We apologize about the inconvenience caused by these long shipping times and any delays as we have no control over the speed of the post.